I assisted in managing and designing each of the companies websites, mobile app, and provider web portal, as well as develop self-service tools for users. My main focus is to find solutions that enhances the user's experience at each touchpoint and create better pathways to access updated news from CMS (Centers for Medicare & Medicaid Services).

I was apart of the innovation team and led a project to design and develop a prototype for a mobile application for the Pest Control department. This application would enhance and improve the sales process, and minimize customer-call center interaction, as well as increase customer satisfaction and convenience through technology.

I was apart of SkillSurvey's product team where I managed designs for each of the company's four products. Those products included: Reference, Source, Post-Hire, and Career Readiness. I worked alongside Product Owners and led a team of UX/UI designers that assisted in our focus to find opportunities to innovate the  overall performance, functionality, and appearance of our products.